Frequently Asked Questions

With years of experience and a wide range of events under our belt, we bring both professionalism and a touch of FUN to enhance your event!

1. Inquiry: Contact us today to check availability for your event date.
2. Quote: We are happy to offer a personalized package specifically for your event.
3. Booking: Secure your booking by signing the contract and making a $300 deposit.
4. Payment: Full amount is required at least 7 days prior to the event.
5. Enjoy: We will arrive early to set up the booth and ensure a fantastic experience!

Absolutely! Every photo booth package includes a friendly and professional attendant who will be there throughout your event. They’ll help your guests with the booth, make sure everything runs smoothly, and take care of any technical issues.

We’re excited to bring our photo booth to most areas in Canberra! Feel free to reach out if you’re unsure whether your location falls within our service area.

We’ll make sure to arrive early to set everything up, so your guests will enjoy the full rental duration based on your package. Travel time and setup/pack down are not included in your rental hours!

• Space: Ideally, we need a clear, flat area measuring approximately 3m2. This is however not mandatory.
• Power: Yes, we need a power outlet nearby.
• Weather: If your event is outdoors, please ensure there’s a covered area or tent to protect the booth from weather conditions.

Although our booth is quite portable, please let us know if there are any specific access restrictions at your event. We’ve worked with many venues, so don’t hesitate to reach out if you have any questions or concerns. We’re here to help!

Of course! FREE instant downloads by scanning a QR code right after the shot. Additionally, we are happy to provide all the digital copies to you after the event.

Yes, a $300 deposit is required to secure your booking. It is fully refundable up to 60 days before your event. Full payment is required at least 14 days prior to the event.

• 60 days or more before your event: Full refund
• 30 to 60 days before your event: Full refund (excl. deposit)
• Within 30 days of your event: 50% refund (excl. deposit)

Please note that all refunds exclude any applicable transaction fees.